AUTHORIZED SERVICE PROVIDERS & CONTRACTORS

 

  • BANNED CONTRACTORS: The following people are not allowed on property to do any work of any kind either under an individual name or any other named entity: WILLIAM H. “BEAU” or “BO” CURRIER; DALE NEAL; K&N Contracting; John Vickers; Vickers Design/Build; Natco Construction, LLC; Korey Nations; Thomas B. Burnett; Tom Burnett Electric
  • Media access is strictly governed by the applicable rules and Hanover’s Board of Directors. Only authorized media service providers may be used for media services.
    • *The above satellite provider is the only one authorized to come onto the property and provide service.  Failure to call this exact number will result in either not getting service or an extreme delay in getting service. This is a condominium property and not a normal residential home install, therefore third party retailers, bundles with other services, and calling a national 800 number despite what they may tell you will not work here.
    • **Spectrum (formerly Brighthouse) is on notice that the only authorized entity to provide service on this property is it by sending out an actual employee of Spectrum. When making an appointment be sure to tell them they must send out an employee and no third party as they have a history of ignoring this. It is for your safety and to ensure a clean, good install that they comply.  A Spectrum employee will be driving a van with logos all over it. Third party providers will typically be in a truck with no signs or magnetic signs identifying the name of the company.
    • ***Direct TV is not authorized even though it is now owned by AT&T.
  • ​ NOTE: Telecommunication services may only be provided by Board approved service providers. Any, home repair or construction that is beyond cosmetic requires the written pre-approval of the Board. Heavy fines are imposed for violations. Please check Rules page and alert the Board prior to starting any construction. Scott Gibbs with Criterium Carlysle-Gibbs Engineers will have to perform an inspection before and after any structural alteration at the cost of the owner. He can be reached at 205-744-5004.
  • Mailbox keys/locks: Click the contact page and email HAI to have your mailbox lock replaced.
  • Lowe’s hires independent contractors to do dishwasher installs (possibly other items) and they refuse to provide the COI as required by HAI documents. Therefore, no owner may contract with Lowe’s for a plumber to install appliances or do any work on property. This does not prohibit an owner from having Lowe’s deliver to the property.
  • No work shall be performed without HAI having licenses and insurance information on file.
  • Roof access is restricted and is by appointment only.
  • For any repair that may be the result of a common line or issue, the Board will only be responsible for repair costs that would have been charged by one of the above recommended providers.
  • Anything that is more than cosmetic in nature requires Board approval. Failure to do so will result in an automatic $2500 fine regardless of the care taken.
  • In no way shall this information be construed as HAI accepting any liability for or providing a guarantee as to the work done or not done by anyone listed herein.